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Customer Database CRM
Manage your customer database
Offer better service to your customers without coding or reconfiguration. Rely on a built-in CRM database that integrated with web form, e-commerce, membership, and content management features for ease of use and efficiency.
Live feed of customer activity
Get a real-time view of your customer activity. Online store orders, blog comments, forum posts, and more are tracked and listed to keep you informed.
Centralized order management
Manage customer contact details, past web form submissions, e-commerce orders, zone subscriptions, email subscriptions, and more all from your centralized Admin Console.
Easy lead capture
Capture various customer actions automatically — from web form submissions to online store orders. Filter, search, and manage leads with just a few clicks.
Detailed reporting
Create detailed reports based on defined criteria, such as case submitted or time spent in your online store. Easily export data in a range of formats for analysis offline.
Multistep process workflows
Automate business processes with multistep workflows that track and verify transactions, escalate issues when needed, and help you respond to customers faster.
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